Privacy Policy
Last Updated: August 1, 2025
This Privacy Policy describes how Argos, Inc. ("we," "us," or "Argos") collects, uses, and discloses information about individuals when they visit our website (www.argos.ai), interact with our communications, or otherwise engage with us outside of the software-as-a-service platform ("Public Services").
This Privacy Policy does not apply to the legal matter data, documents, or communications that our enterprise customers upload to or process through the Argos platform ("Customer Data"). Argos processes Customer Data solely on behalf of our customers and in accordance with our contractual agreements. If you have questions about how Customer Data is handled, please contact the relevant enterprise customer directly.
By using our Public Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
1. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. When we do, we'll revise the "Last Updated" date above. For material changes, we may notify you via email or display a notice on our website. Continued use of our Public Services after changes are posted indicates acceptance.
2. INFORMATION WE COLLECT
Information You Provide
We collect information you provide to us directly, including:
- Account registration: Name, email address, organization, and password.
- Business inquiries: Job title, company size, legal spend, and specific needs.
- Communications: Support requests, demo scheduling, and general inquiries.
- Beta or pilot participation: Feedback, usage notes, and feature evaluation input.
- Job applicants: Resume, background information, and references.
Information Collected Automatically
When you use our website or receive emails from us, we automatically collect:
- Device data: IP address, browser type, operating system, and language preferences.
- Usage data: Pages visited, time on site, referral URLs, and interaction events.
- Log data: Access times, performance metrics, and error reports.
- Location data: Approximate geolocation based on IP address.
Information from Third Parties
We may receive information from:
- Analytics tools: Such as Google Analytics, which help us understand traffic and usage patterns.
- Marketing platforms: Email tools and webinar providers that assist with campaigns.
- Recruiting services: Background checks or identity verification providers for applicants.
3. HOW WE USE YOUR INFORMATION
We use collected information to:
- Respond to your inquiries, demo requests, or support needs;
- Provide and maintain our Public Services and related content;
- Communicate updates, offers, and product announcements (with your consent where required);
- Analyze usage to improve content, functionality, and user experience;
- Maintain platform security and detect misuse or unauthorized activity;
- Evaluate and process job applications;
- Meet legal, regulatory, and audit obligations.
We may also aggregate or de-identify data for product development, usage analytics, or industry reporting in a way that does not identify you.
4. HOW WE SHARE YOUR INFORMATION
We do not sell or rent your personal information. We only share it as follows:
With Service Providers
We share information with vendors who help us operate our Public Services—such as website hosts, CRM systems, analytics providers, and cloud email platforms. These providers are contractually obligated to use your information only as instructed by Argos.
For Legal and Security Reasons
We may disclose information if:
- Required by law, regulation, subpoena, or court order;
- Necessary to detect, investigate, or prevent fraud or misuse;
- Needed to protect the rights, safety, or property of Argos, its users, or others;
- Required to enforce our Terms of Service or defend against legal claims.
In a Business Transaction
If Argos is involved in a merger, acquisition, sale of assets, or other corporate restructuring, your information may be transferred as part of that transaction. We will notify you before such changes impact your privacy rights.
5. DATA SECURITY
We maintain administrative, technical, and physical safeguards to protect personal information from loss, theft, misuse, unauthorized access, disclosure, or destruction. These measures include:
- Encryption in transit and at rest;
- Role-based access controls;
- Secure coding and infrastructure practices;
- Employee training in data protection protocols.
While we take reasonable precautions, no system is completely secure. We encourage users to take personal steps to protect their credentials and devices.
6. DATA RETENTION
We retain personal information as long as necessary to:
- Provide Public Services and fulfill the purpose for which it was collected;
- Comply with legal obligations and financial reporting requirements;
- Resolve disputes and enforce our agreements.
When no longer needed, we securely delete or anonymize data in accordance with our retention and disposal policies.
7. YOUR PRIVACY RIGHTS
Depending on your jurisdiction, you may have the right to:
- Access a copy of the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your data (subject to legal exceptions);
- Object to or restrict certain processing activities;
- Opt out of marketing communications;
- File a complaint with a data protection authority.
To exercise any of these rights, contact us at privacy@argos.ai. We may require verification of your identity before fulfilling requests. For data managed on behalf of an enterprise customer, please contact that customer directly.
8. COOKIES AND TRACKING
We use cookies and similar technologies to:
- Maintain login sessions;
- Remember user preferences;
- Analyze site usage and performance;
- Support marketing campaigns.
You can control cookie settings via your browser or by using opt-out tools (e.g.,Google Analytics opt-out). Disabling cookies may affect site functionality.
9. INTERNATIONAL DATA TRANSFERS
Argos is based in the United States and may transfer your personal information to the U.S. or other jurisdictions that may not provide the same level of data protection as your home country. Where required, we implement safeguards such as Standard Contractual Clauses or equivalent measures to protect your information during cross-border transfers.
10. CHILDREN'S PRIVACY
Argos does not knowingly collect personal information from children under 18. Our Services are intended for business and professional use only. If we discover that a child has submitted information, we will promptly delete it. If you believe we have received information from a child, please contact privacy@argos.ai.
11. THIRD-PARTY LINKS
Our Public Services may include links to third-party websites. These sites operate independently and are not governed by this Privacy Policy. We encourage you to review their privacy policies before providing any personal information.
12. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect and how we use it;
- The right to request deletion of your information;
- The right to opt out of the sale of personal information (note: we do not sell personal information);
- The right to non-discrimination for exercising your privacy rights.
To submit a request, email privacy@argos.ai with the subject line "CCPA Request." We will verify your identity before processing.
13. CONTACT US
We welcome your questions and concerns about this Privacy Policy and our privacy practices. Please reach out using the contact information below:
Argos, Inc.
Email: privacy@argos.ai
For security-related concerns: security@argos.ai